Get Involved

Patient Participation Group

The PPG represents your views, and collaborates with the practice to help deliver services that meet your needs.

We meet several evenings a year at Didcot Health Centre.


Patient Participation Group (PPG)

PATIENTS AND PRACTICE - WORKING IN PARTNERSHIP

Every registered patient at Didcot Health Centre is entitled to belong to the Patient Participation Group (PPG).

What does the Patient Participation Group do?

  • We’re a group of volunteers, working in partnership with the Practice. We represent patients' views and collaborate with the surgery to provide services that reflect what patients want and need, whilst encouraging patients to take responsibility for their own health;

  • We promote improved communication between the Practice and patients;

  • We discuss a range of topics, including staff updates, patient services and health issues;

  • We publish our own Newsletter, and patients can opt to join the email distribution list.

We have strong and valuable relationships with the other Didcot PPGs and the Didcot Primary Care Network (PCN), and we work in partnership on issues affecting all Didcot patients, including developments in local and national NHS services.

We listen to what patients say, but the PPG isn’t a forum for individual complaints against the Practice, which has its own formal procedure for dealing with complaints. We work with the Practice on Patient Surveys and feedback exercises, to stay in touch with what patients need and to evaluate the effectiveness of improvements made.

The PPG Committee meets every 2-3 months in the evening, at Didcot Health Centre.

Current PPG Committee Members are:

Patient representatives:

Shelagh Garvey (Chair), Andrew Jones (Treasurer), Lesley Powell, Ann Gerring, Shirley Goss

Practice representatives:

Jonathan Gayther (Practice Manager), Gill Suter (Assistant Practice Manager)

We’re always looking for new Committee members - please contact Shelagh Garvey, PPG Chair, via email if you’re interested -
dhc.ppg.@gmail.com

Patient Reference Group (PRG)

The PRG is a group of patients whom we contact from time to time to obtain feedback about the practice. Particularly important is our Patient Survey (more on that below). PRG members also receive our newsletter by email. If you wish to join our email consultation group, please tell a Committee member or email us on dhc.ppg@gmail.com.

Friends and Family Test

Here at the Health Centre we are taking part in the Friends and Family Test.

We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. It doesn’t take long.
Put us to the test and tell us what is working and what we can improve. You can say what you think without giving your name and we will use the information to plan improvements to our services, to do so click below.


Patient Survey

The PPG's patient survey is important to us. It is a very effective way for us to gauge patient satisfaction and to help us identify some of the ways we might might better support our patients. Our PPG Committee developed our Patient Survey to find out what patients know, or want to know, about the sources of help available. The survey is now closed, but please check back again to see the results soon.

Get in touch

If you could represent the views of others and would like the opportunity to contribute constructively to local health issues through our PPG committee – we never discuss individual matters - please get in touch with our PPG by emailing dhc.ppg@gmail.com.