Appointments

Pharmacy

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

All members of our reception staff are highly trained and will treat you professionally. A brief explanation of the nature of your problem will help them direct you to the most appropriate person. In addition, our Advanced Paramedic Practitioners and our Physician Associate are trained to treat minor ailments, so you may be offered a Paramedic or Physician Associate appointment if appropriate.

Consultations with our Doctors, Paramedics, and Physician Associate are by phone in the first instance. They will book your face-to-face appointment during the call, where appropriate.

We offer Duty Doctor appointments until 6:30pm each weekday, so you can access the help you need for urgent on-the-day issues, regardless of who your usual GP is. See the doctor's page for information about your GP’s working pattern. If you would prefer to speak to another GP you would prefer to speak to for an on-going condition they have been treating, you can book a call with them instead.

Ways to book

1. Telephone: 01235 512288 - Please call before 12pm.
2. Contact us online to let us know securely about non-urgent problem

Most appointments with members of our Clinical Team can be booked up to four weeks in advance.

Why not a same-day GP appointment? 

• Better access to routine GP telephone appointments
• Makes it easier for you to speak to your usual GP, so we are able to provide better continuity of your care
• It’s easier for you to get the most appropriate advice and help, more quickly
• GP phone consultations can resolve many problems, possibly saving you a trip to the surgery
• Helps social distancing when Covid levels are high
• If the GP thinks it’s best to see you face to face, they will book the appointment for you during the call, usually for the same day.

Ways to book

1. Download the NHS App
2. Request an appointment online
3. Use our online services
4. Telephone: 01235 512288

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Information page

If you need a home visit, you can help us by calling reception before 10am on the day required.

Telephone: 01235 512288

Your doctor will decide after speaking to you if a home visit is necessary. If you feel sure a home visit is essential, try to telephone before 10am so that the doctors can plan their visits.

Always come to the surgery if at all possible as the doctor can see you more quickly this way. Home visits usually take place around lunchtime on the day the telephone call is made. These times are subject to change. It is not possible to guarantee your doctor of choice as all visits are shared between clinicians.

Housebound patients requiring a home visit are often cared for by the District Nurse team.

You can now see a Doctor on Monday and Wednesday evenings. One of our Reception team can advise you more about this.

We also offer some Saturday morning clinics for appointments with a GP and a Nurse and blood tests with a Healthcare Assistant.

Extended hours