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What is eConsult?

eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care.


When to use eConsult?


  • eConsult is not available Thursday evenings before a Bank Holiday weekend.
  • To request a repeat prescription please use your online service or drop in a request form to Reception. We cannot accept requests for repeat medications by phone.

Use eConsult to ask advice from our clinicians, to request a sick note, or for changes to your medication.

The service is available Sunday to Thursday evenings from 6pm to 8pm until a daily limit is reached.

Use eConsult