The Care Quality Commission (CQC) is the independent regulator of health and social care in England. In July 2016 the CQC carried out an inspection of the services we provide.

We are delighted to have been rated ‘GOOD’ overall.

In every inspection, the CQC looks closely at how six particular patient groups are supported. In each our care was rated as follows:

Older people

Good

People with long term conditions (such as asthma and COPD, or diabetes)

Good

Families, children and young people

Good

Working age people (including those recently retired and students)

Good

People whose circumstances may make them vulnerable

Good

People experiencing poor mental health (including people with dementia)

Good

 

The CQC also seeks to answer five questions at every inspection, and these were their findings:

Are services safe?

Good

Are services effective?

Good

Are services caring?

Good

Are services responsive?

Good

Are services well-led?

Good


You can read a summary of the latest CQC report on our services here. This relates to a follow-up inspection carried out remotely in March 2017 to ensure that we had satisfactorily addressed one area that was previously assessed as 'requires improvement'. You can read the full 
inspection report from July 2016 here.

In our full inspection the inspectors made many encouraging observations, for instance 'positive examples of joint working with other providers' such as midwives, health visitors, and district nurses. They also observed that we have 'good facilities that are well-equipped to treat you and meet your needs'.

We are pleased that the majority of you who spoke to inspectors reported that you ‘were treated with compassion, dignity and respect.’ We are especially proud that they saw our staff treat patients with kindness and respect’, and that they recognised in us our ‘strong focus on continuous learning and improvement at all levels.’

Dr David Stainthorp
April 2017

              Click below to read the full report